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  Jul 24, 2017
 
 
    
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2011-2012 Academic Catalog [ARCHIVED CATALOG]

Total Quality Management Certificate of Technical Studies


Return to: Associate Degrees, Technical Diplomas, and Certificate Programs

Total Quality Management (TQM) is a management strategy aimed at embedding awareness of quality standards in all organizational processes. Total Quality Management has been widely used in the oil and gas industry, manufacturing, education, government and services industries, as well as NASA space and science programs. Total Quality provides an umbrella under which everyone in the organization can strive and create customers satisfaction at continually lower real costs. In this certificate program students learn that TQM is a management approach for an organization, centered on quality, based on the participation of all its members and aiming at long-term success through customer satisfaction and benefits to all members of the organization and to society.

Technical Programs in Crime Scene Management


The Crime Scene Management Program focuses on crime scene investigations and the collection, preservation, packaging, transportation, and documentation of physical evidence left at the crime scene. The program is an extension of LSUE’s nationally recognized associate degree program in fire and emergency services and was also developed in conjunction with the associate degree program in criminal justice.

Professionals responding to crimes may be crime scene investigators, arson investigators, or evidence recovery technicians. Regardless of the job title, the forensic specialists handling crime scenes must be well versed in all areas of recognition, documentation, and recovery of physical evidence and must know how to preserve evidence for laboratory processing.

Students in the program learn the importance of correctly handling evidence from the outset of an investigation. An entire criminal investigation can hinge on the initial responder properly identifying and securing the scene to restrict access and prevent evidence destruction. Investigators must be able to collect both physical evidence and testimonies from witnesses to prove that a crime has been committed, to establish key elements of a crime, to link suspects to the crime, to identify a victim, and to exonerate the innocent.

All course work in the program must be completed with a grade of “C” or better. Additionally, course substitutions will be highly restricted and can be approved only by the Head, Division of Health Sciences and Business Technology.

Total: 33


Return to: Associate Degrees, Technical Diplomas, and Certificate Programs